FAQ

Are you a direct manufacturer of windows and doors?

Yes, we are a direct manufacturer of custom windows and doors with over 17 years of experience. We have a modern, intelligent manufacturing base spanning over 155,000 square meters, more than 800 brand-exclusive stores nationwide, and 8 major high-end security industry chains.

What is your main product?

Our main products include casement windows, sliding windows, sliding doors, folding doors, armored doors, and entrance doors.

Do you have any industry certifications?

We are certified by AS2047, NFRC, CE, ISO 14001, and ISO 45001.

How is your R&D capabilities?

ZEKIN holds over 20 product function patents, including easy disassembly, easy drainage, resistance to deformation, high wind pressure resistance, air-tightness, heat insulation, durability and anti-collision, soundproofing, and mosquito-proof design with inward-opening screen panels.

How can I get my price from you?

The price is based on buyer’s specific requirement, so please provide below information to help us quote exact price to you.

1)Shop drawing / window schedule to show the window dimensions, quantity and type;

2)Frame color;

Type of glass and thickness (single or double or laminated or others) and color.

What is your payment terms?

Payment methods: T/T, L/C, cash, VISA, PayPal, Western Union, MoneyGram, and Skrill

Do you provide customization service?

Yes,We offer colors, logo, size, and glass customization.

What is your warranty on your products?

We provide 5-year warranty.

Can I visit your manufacturing facilities?

Yes, we welcome customers to visit our showroom and production workshop. Please contact our team in advance to make an appointment to visit the factory, you can learn more about our advanced production process and quality control measures by yourself

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